Atlas Copco It Support Specialist Burlington

Enhance user experiences as a Technical Support Specialist with Atlas Copco, focusing on seamless IT service delivery and proactive troubleshooting. Bring your skills to a global organization committed to excellence in IT operations. In this pivotal role, you will deliver support services across the Atlas Copco Group. Your responsibilities will include resolving technical issues, managing hardware exchanges, and maintaining IT systems for optimal performance. Collaborate closely with teams to bridge operational needs with effective IT solutions. Key Responsibilities: • Handle PC setups and hardware swaps for onboarding • Provide troubleshooting support for PCs and peripherals • Monitor IT systems and address potential issues • Implement system checks and updates to prevent downtime • Collaborate with IT teams to solve complex issues Requirements: • Extensive experience in IT service delivery • In-depth knowledge of PCs, Windows, and diagnostic tools • Familiarity with IT standards like ITIL and SDLC • University degree or equivalent experience • Fluency in English, second language preferred Apply your technical skills to deliver outstanding IT support at Atlas Copco. J-18808-Ljbffr Apply on Kit Job: kitjob.ca/job/2odrga