Randstad Bilingual Customer Support Specialist, Burlington

Elevate your career with Randstad as a Bilingual Customer Support Specialist, where problem-solving and customer satisfaction are your top priorities. Ensure smooth order fulfillment through excellent communication skills.

In this role, you will be at the forefront of providing top-notch customer service in the healthcare sector. Your responsibilities include managing customer inquiries, resolving issues swiftly, and ensuring information accuracy for a diverse clientele. Collaborating with Sales, Marketing, and Warehouse teams, you'll contribute to seamless operations in a supportive environment.

Key Responsibilities:• Professionally manage customer communications • Process returns and address product inquiries • Maintain up-to-date customer accounts in the system • Work closely with cross-functional teams for quick resolutions • Resolve any shipping and pricing concerns

Requirements:• Fluent in both French and English • At least 2 years in B2B customer service roles • Strong skills in office software and Excel • Excellent organizational and analytical abilities • Preferred educational qualifications are a university degree or diploma

Bring your bilingual talents and customer-first mentality to Randstad's dedicated team. #J-18808-Ljbffr