Customer Sales Representative Burnaby

Overview We are seeking a agile and results-driven Customer Service/Sales Representative to join our team. This role involves engaging with clients, maintain valuable relationships with existing guests to max. customer satisfaction. The ideal candidate will possess solid communication skills, a passion for sales, and the ability to work effectively in a fast-paced environment. Bilingual proficiency in English and Chinese is highly desirable to better serve our diverse client base. This position offers an excellent opportunity for professional development within a thriving organization committed to excellence in customer service and business growth. Responsibilities Engage with potential and maintain existing clients through sales efforts, including calling and e-mailing the clients in the data base. Develop your own way to manage and expand your client base. Manage client accounts to ensure satisfaction, retention, and growth Conduct thorough analysis of company client data base and identify customer needs to create sales opportunities Be familiar with company internal booking system and airline GDS to better serve your clients. (Qualified training provided) Collaborate with internal teams on technical sales projects, ensuring solutions meet client requirements Provide exceptional customer service by addressing inquiries, resolving issues, and maintaining positive relationships Excellent analysis skills for assessing market data and customer feedback Cantonese is a plus to serve a broader client base Taking on other new tasks as requested Pay: From $30,000.00 per year Benefits: Profit sharing Work Location: In person Apply on Kit Job: kitjob.ca/job/2ofjfi