Accounts Receivable Administrator, Burnaby

Account Receivable Administrator At Fix Network, we build highways of connections! Our story began in 1992 with the founding of Fix Auto Collision in Quebec, Canada. Fix Network is the fastest growing automotive aftermarket service provider in the world, with over 2,000 shops in 21 countries. As we expand our business footprint around the world, we are always looking for dynamic people to keep Fix Network in a leadership position. This is an exciting time for Fix Network and we need people with great adaptability to be part of our incredible team!

Fix Network is looking for an Account Receivable Administrator who loves to put the foot to the floor! The Accounts Receivable Administrator is responsible for supporting the accurate and timely processing of invoicing, payments, and account reconciliations across Fix Network’s franchise and corporate operations. This role ensures AR transactions are properly recorded, customer accounts are maintained, and outstanding balances are actively monitored and resolved.

The Daily Road Of An Accounts Receivable Administrator Accounts Receivable Processing

Generate and distribute customer invoices in accordance with company billing policies

Post customer payments (EFT, credit card, cheque, insurance remittances) into the accounting system

Apply payments accurately to customer accounts and reconcile discrepancies

Maintain up-to-date AR ledger records across multiple locations

Account Maintenance&Reconciliation

Reconcile AR sub-ledger to the general ledger on a regular basis

Investigate and resolve payment discrepancies, short pays, and unapplied cash

Maintain accurate customer account information and billing profiles

Assist with month‑end and year‑end closing activities

Collections Support

Monitor overdue accounts and initiate follow‑ups with customers or insurers

Coordinate with franchise locations to resolve outstanding balances

Escalate high‑risk or long‑outstanding accounts to AR Analyst or Finance Manager

Internal&External Communication

Respond to customer billing inquiries in a timely and professional manner

Liaise with franchise partners regarding billing issues and payment status

Work with internal departments to resolve AR issues

Reporting&Administration

Assist in preparing aging reports and AR summaries for management review

Maintain documentation for audit and compliance purposes

Support continuous improvement of AR processes and workflows

The Pilot We Are Looking For

Post‑secondary education in Accounting, Finance, or Business Administration (or equivalent experience)

1–3 years of experience in Accounts Receivable or accounting support role

Experience working with ERP/accounting systems (e.g., Sage, NetSuite, SAP, or similar)

Strong organizational and time management skills

Clear communication skills (written and verbal)

Customer‑service oriented approach (internal and external stakeholders)

Benefits

Employer contribution to RRSP up to 3%

Salary starting at $46,000 per year

Training and development: world‑class training programs are provided

3 weeks of vacation upon hiring, plus 5 sick days per year

Equipment provided by the employer

Medical insurance for you and your family, including telemedicine

Internal career opportunities

On‑site work schedule: 5 days a week at our office, fostering collaboration and team spirit

Permanent, full‑time position

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