Security Dispatcher - Temporary - FIFA World Cup, Burnaby

Security Dispatcher - Temporary - FIFA World Cup

Paladin is proud to be providing security services for major events happening this summer at various job sites throughout Vancouver, including FIFA event venues, government facilities, malls, campuses, and more.

We have an exciting opportunity in our Operations Centre where you will play a critical role in dispatching team members, protecting people, and maintaining secure environments! Our Operators are responsible for facilitating communication and responses between our Security Officers, clients, and Paladin management throughout the province, regarding emergency situations, special requests, site safety, and more.

Shifts are expected to begin June 1, 2026 and continue in a temporary full-time or part-time capacity for 6-weeks.

Pay Rate:

$21.00/hour

Requirements:

Prior work experience in a callcenter, dispatching, scheduling, security, or related environment

Great customer service and interpersonal skills

Strong computer literacy, proficiency in Microsoft Office, and an ability to learn new systems quickly

Detail-oriented with strong time management, organizational, and prioritization skills

Ability to handle confidential company and employee information, procedures, and facility systems with discretion

Solid security knowledge and situational awareness

Responsibilities:

Handle a high volume of inbound/outbound calls and email communication

Dispatch alarm response calls

Initiate after-hour emergency service calls and security requests

Use exceptional customer service skills while remaining calm and focused in stressful, high‑pressure situations, adapting quickly in a dynamic environment

Document all information into comprehensive reports

Other duties as needed to meet operational needs

Additional Information / Benefits Paladin Security has a diverse workforce and we believe in and are committed to a workplace culture of respect, inclusion, and diversity. Paladin Security is committed to providing accommodations for people with disabilities through the interview process and while employed. If you require an accommodation during the interview process, please let us know and we will work with you to meet your needs.

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