Grocery Associate Team Leader (Assistant Department Manager), Burnaby

Assists the Team Leader in all aspects of daily operations, including profitability, expense control, buying, merchandising, labor, regulatory compliance, and special projects. Leads and develops team members while ensuring a positive company image with courteous, friendly, and efficient service to both customers and colleagues. Must perform according to team and store Standard Operating Procedures and support Whole Foods Market core values and goals.

Job Responsibilities

Develops and maintains creative store layout and product merchandising.

Works with the Team Leader to achieve sales, purchasing, and labor targets.

Assists Team Leader in analysis of sales, reports and labor.

Demonstrates advanced product knowledge and maintains awareness of new products.

Maintains good vendor relationships, develops new vendor relations, and ensures all paperwork is properly submitted for vendor processing.

Works with Team Leader to resolve team concerns or issues.

Acts as point person and departmental person in charge in the absence of the Team Leader.

Sets and achieves the highest standards of retail execution.

Fosters and encourages a positive environment of outstanding teamwork, mutual respect, and exceptional morale.

Maintains awareness of customer flows and needs and directs Team Members as necessary to satisfy and delight customers; responds promptly to customer needs and questions.

Selects, trains, develops, mentors, motivates, and counsels Team Members in a manner that sustains a high-performance team and minimizes turnover.

Provides timely, thorough, and thoughtful performance evaluations.

Consistently communicates and models Whole Foods Market vision and goals.

Job Skills

High energy, enthusiastic, and displays an affinity for our products, core values, and company philosophy.

Growth mindset towards greater responsibility and ownership.

Desire to coach and mentor others for growth.

Excellent interpersonal, motivational, team building, and customer relationship skills.

Capable of teaching others in a positive and constructive manner.

Product knowledge.

Advanced knowledge of regulatory and safety policies and procedures.

Proficient mathematical skills for assessing financial performance, monitoring profitability, and managing inventory.

Demonstrated decision‑making ability, leadership skills, and ability to prioritize and delegate.

Proficiency with email, Microsoft Office, and operations‑related applications.

Experience

18+ months retail Team Member experience and 6+ months of supervisory experience.

Physical Requirements / Working Conditions

Must be able to lift 50 pounds.

In an 8‑hour work day: standing/walking 6–8 hours.

Hand use: single grasping, fine manipulation, pushing and pulling.

Work requires the following motions: bending, twisting, squatting and reaching.

Exposure to FDA approved cleaning chemicals.

Exposure to temperatures:

90 °F.

Ability to work in a wet and cold environment.

Ability to work a flexible schedule including nights, weekends, and holidays as needed.

Ability to use tools and equipment, including box cutters, electric pallet jacks, and other heavy machinery.

Note: The purpose of this document is to provide a general summary of essential responsibilities for the position and is not intended as an exhaustive list. This document does not reflect all job duties or requirements for every position. Requirements build as one progresses through the job levels; duties required at a lower level may be required at a higher level in addition to the duties listed for that higher level. Duties, assignments, and other responsibilities may differ for similar positions based on business conditions, departmental or geographic location, and/or needs for the particular position.

The wage range for this position is $25.00–$35.00 hourly, commensurate with experience. Whole Foods Market offers “Whole Benefits,” a comprehensive benefits package for full‑time and part‑time team members, including eligibility for a store discount, paid time off, financial wellness programs, health and wellness support programs,and other team member perks. Eligibility is determined under the terms of the applicable Whole Benefits plan on the date of hire and may vary by work location, length of service, and job type (regular or seasonal). Visit for more information.

The Company is an equal‑opportunity employer that encourages diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, national origin, gender (including pregnancy), age, religion, disability, sexual orientation, veteran status, or any other status or characteristic protected by law. If you require assistance or a reasonable accommodation in completing the application materials or any aspect of the application process, please contact the local Human Resources office at the worksite where you are applying.

Whole Foods Market works with job sites like Indeed, LinkedIn, and ZipRecruiter to promote opportunities at our company. Please be aware that other career sites may not be accurate or up to date and may even be fraudulent. We encourage and recommend all candidates to apply via our site.

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