E-Commerce Manager, Burnaby

E-Commerce Manager

Our client is a prominent player in the realm of industrial tools and machinery, dedicated to serving the needs of professionals across various sectors . With a strong presence in both online and physical retail spaces, their commitment lies in delivering superior products and exceptional service to professionals and hobbyists alike.About the Role: We are in search of a seasoned E-commerce Manager to spearhead our client's online sales and digital marketing endeavors. The E-commerce Manager will play a pivotal role in devising and executing strategies to bolster online revenue, elevate user experience, and expand our e-commerce footprint. The ideal candidate will possess a deep understanding of premium woodworking tools and premium brands such as FESTOOL, FELDER, HAMMER, FORMAT 4, and MAYER.Key Responsibilities: - Attain and surpass sales targets for the e-commerce segment. - Oversee day-to-day operations of our client's e-commerce platform, ensuring optimal user experience and driving sales on ultimatetools.ca. - Identify and leverage cutting-edge technologies such as AI, SMS, chat, and Shopify and NetSuite extensions to enhance the e-commerce landscape.- Supervise the design, development, and upkeep of the Shopify website, ensuring functionality and security. - Ensure accurate representation of product information on the website. - Monitor web analytics and internal data sources to assess performance metrics and identify areas for enhancement.- Collaborate with marketing to devise and implement strategic roadmaps for traffic generation, encompassing SEO, PPC, and content marketing initiatives. - Generate regular reports and analyses on key performance indicators, including conversion rates and ROI. - Uphold the security and integrity of the e-commerce platform, safeguarding against cyber threats and technical glitches.- Conduct A/B testing and other analytical techniques to optimize website performance and user experience. - Manage online product catalog, pricing, and promotions to optimize sales and profitability. Qualifications: - Bachelor's degree in Marketing, Business Administration, or a related field.- 3-5 years of e-commerce management experience, particularly with Shopify or similar platforms, demonstrating a track record of driving online sales and revenue growth. - Thorough comprehension of e-commerce principles, encompassing website design, user experience, and conversion optimization. - Proficiency in web analytics tools such as Google Analytics.- Strong leadership and time management skills. - Exceptional analytical and problem-solving capabilities. - Excellent communication and interpersonal aptitude. - Ability to thrive in a dynamic environment. - Experience with NetSuite is advantageous. - Familiarity with omnichannel retail operations is preferred.- Proficiency in e-commerce platforms like Shopify, Magento, or WooCommerce. - Knowledge of web development technologies such as HTML, CSS, and JavaScript. - Experience with email marketing automation tools. Working Conditions: - Regular office hours, onsite. - Occasional travel may be required for industry events or meetings.Benefits: - Competitive compensation commensurate with performance. - Opportunity to contribute to a growing business that values your multifaceted skills. - Exposure to diverse operational and marketing functions within a small business setting. Don't delay if you would like to learn more!

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