Plumbing Service & Maintenance Manager (Burnaby)

Are you a hands-on Service Manager who thrives on building teams, developing client relationships, and turning service operations into a high-performing, revenue-generating division? Tino Mechanical is looking for a driven leader to build and scale our Service Division from the ground up, based out of our Burnaby office. WHY WORK WITH US? At Tino Mechanical, we know our people are the foundation of everything we build. This is not just a management role, it’s an opportunity to shape a division, influence strategy, and make a lasting impact on a growing business. In return, we offer: - Competitive compensation reflective of your experience and impact. Salary range: $90,000 – $130,000+ - Performance-based earning potential, tied to service growth, contracts, and division success - Comprehensive benefits package, including extended health, dental, and vision coverage - Company vehicle or allowance, plus phone and tools needed to succeed - Direct access to ownership, with real input into decision-making and direction - Clear chance to build and lead a division, not just manage one - A collaborative, entrepreneurial culture where initiative and leadership are valued ABOUT TINO MECHANICAL LTD. Tino Mechanical Ltd. is a growing mechanical contracting company based in Burnaby, BC, delivering plumbing, HVAC, hydronic, and controls scopes across residential, commercial, and industrial projects throughout the Lower Mainland and beyond. We pride ourselves on our forward-thinking approach, strong partnerships, and commitment to delivering high-quality work across every project. Our team is made up of motivated professionals who take ownership, solve problems, and continuously raise the bar. As we expand, we are investing in building a dedicated Service Division, and this role will be instrumental in shaping its success. A DAY IN THE LIFE Reporting to the General Manager, you will lead the development and day-to-day operations of the service division, balancing leadership, operations, and client growth. - Build and lead the service team - onboarding, mentoring, and developing technicians - Oversee daily scheduling, dispatch, and field operations to ensure efficiency and service quality - Quote service work, manage work orders, and ensure accurate job documentation - Develop and maintain strong client relationships across commercial, institutional, and residential accounts - Identify and drive opportunities for maintenance agreements and recurring service contracts - Monitor division performance, including revenue, margins, and productivity - Collaborate with leadership to define strategy, pricing, and go-to-market approach - Implement and optimize service processes, systems, and workflows as the division grows WHAT YOU BRING TO THE TABLE - Red Seal Journeyman certification (Plumbing, Gas Fitting, or HVAC/Refrigeration) preferred; equivalent experience considered - 7+ years of mechanical service experience, with at least 2+ years in a leadership or supervisory role - Strong technical knowledge of plumbing, hydronic heating, and HVAC systems - Proven ability to lead teams and manage service operations effectively - Excellent communication and relationship-building skills with a customer-first mindset - Strong organizational and problem-solving abilities - Valid BC Class 5 driver’s license - Experience with service management software (e.g., Acumatica) is an asset NICE TO HAVES - Experience building or scaling a service division or business unit - Existing client relationships or network within the Lower Mainland - Exposure to both commercial and residential service environments If you’re ready to step into a role where you can build something meaningful, lead a growing team, and directly influence the success of a business, we’d love to hear from you. Apply today with your resume and a brief note outlining your service management experience. Pay: $90,000.00-$130,000.00 per year Benefits: - Company car - Company events - Dental care - Extended health care - Paid time off - RRSP match Work Location: In person Apply on Kit Job: kitjob.ca/job/2ol9fl