Logistics Dispatcher (Burnaby)

Overview The Logistics Dispatcher is responsible for coordinating cost-effective trucking, managing customs paperwork, supporting shipment forecasting, and assisting the sales team with logistics updates. The position requires strong organizational skills, familiarity with cross-border shipping, and a customer-first mindset to support the smooth movement of lumber products across our supply chain. Primary Responsibilities: Dispatch & Logistics Coordination - Secure freight capacity at or below targeted cost benchmarks. - Identify and arrange backhaul or round-trip freight opportunities to optimize transportation spend. - Prepare and manage customs paperwork for U.S./Canada cross-border shipments. - Monitor and address customs issues to minimize shipment delays. - Forecast shipping needs in relation to incoming vessel and railcar arrivals. Sales & Carrier Support - Send transportation agreements to carriers and ensure all terms are properly executed. - Conduct follow-ups with carriers for shipment status updates (e.g., loading and delivery confirmations). - Provide timely updates to sales representatives regarding delivery ETAs and order tracking. - Coordinate closely with the sales team to ensure accurate and up-to-date communication to customers. Key Skills & Qualifications - Minimum 2 years of experience in dispatch, logistics coordination, or transportation—preferably within the lumber, building materials, or wholesale distribution industries. - Knowledge of customs regulations and documentation processes (U.S./Canada). - Experience with flatbed and dry van carriers is strongly preferred. - Solid communication, multitasking, and problem-solving abilities. - Proficient in Microsoft Office (Excel, Outlook) and transportation management systems (TMS). Preferred Qualifications: - Familiarity with cross-border transportation and regulatory requirements. - Prior experience working with sales teams in a logistics support capacity. - Understanding of transportation compliance (weight limits, securement rules, etc.). Work Environment: - Office-based with regular phone/email communication with carriers and sales reps. If you are passionate about supporting sales operations and thrive in a collaborative environment, we encourage you to apply for this exciting opportunity as a Logistics dispatcher. Job Types: Full-time, Permanent Pay: From $50,000.00 per year Benefits: - Casual dress - Company events - Dental care - Disability insurance - Employee assistance program - Extended health care - Life insurance - On-site parking - Paid time off - Tuition reimbursement Work Location: In person Apply on Kit Job: kitjob.ca/job/2pd8dk