Municipal Call Centre Receptionist, Burnaby

Become a vital part of the Municipal department as a Telephone Operator&Receptionist in the RCMP Non‑Emergency Call Centre. Handle public inquiries with professionalism and care.

In this role, you will operate a switchboard system, managing all incoming calls and providing relevant information to the public. Your responsibility will also include performing clerical tasks such as typing and maintaining departmental records. Candidates should possess a strong understanding of department operations to assist effectively.

Key Responsibilities:• Operate the switchboard and manage incoming calls efficiently • Provide information and assistance to the public • Type and organize office materials and reports • Record and check outgoing long-distance calls • Keep track of departmental staff updates and procedures

Requirements:• Up to high school graduation with switchboard training • Work experience in a clerical role • Solid knowledge of English and business communication • Good telephone etiquette and public interaction skills • Ability to acquire RCMP Enhanced Security Clearance

Enhance communication within the RCMP while managing inquiries and providing support to the community. #J-18808-Ljbffr