Visitor Experience & Services Manager Burnaby

Union/Affiliation: Administrative and Skilled Staff (APSA) Pay range: $74,288 to $88,609 annually SFU Department Descr: Marianne and Edward Gibson Art Museum Position Grade: 8 of openings: 1 Biweekly Hours: 72 Who We Are Simon Fraser University is a leading research university, advancing an inclusive and sustainable future. Our purpose – the essence of SFU – is to create and connect knowledge, learning and community for deeper understanding and meaningful impact. We are committed to fostering excellence, innovation, belonging and community in all that we do. The Gibson Art Museum’s mission is to encourage open and inclusive learning about our past, current, and future worlds—including crucial considerations of the west coast region—by supporting the work of critically engaged and research-driven visual artists. We welcome diverse audience communities with free, year-round programming, activating artists’ work through the creation of research opportunities, exhibitions, commissions, publications, residencies, and a diverse array of public events, within the context of Simon Fraser University. About the Role The Visitor Experience & Services Manager is responsible for the scheduling, oversight and management of most public-facing aspects of the Gibson's operations including the Volunteer Team, Welcome Desks, Shop, and internal SFU and external events and space bookings to ensure that each museum visitor's experience is a positive one, reflecting the Gibson's ethos as a welcoming and inclusive space for all. Core competencies for this position include: effective and transparent communication (including actively listening, accurately reading non-verbal communication and successfully conveying information, thoughts and ideas with impact and influence); respectful and inclusive (contributing to a welcoming and inclusive university by valuing diversity and being open, compassionate and respectful); build relationships and work together (intentional about building and maintaining robust, positive and effective relationships, teams, collaborations). Full Apply on Kit Job: kitjob.ca/job/2p97uu