WorkForce Suite, Sr. Implementation Consultant / Consultant( …, Burnaby

ADP is hiring a WorkForce Suite, Sr. Implementation Consultant. Responsibilities

Configuration of the WorkForce Suite (Time, Absence, Scheduling, Integrations, etc.) according to the client's business requirements using various tools including scripting and logic. Lead and participate in business requirements gathering and refinement with the client through meetings and client workshops. This includes creating and maintaining the business requirement documents (BRD), use cases, and process diagrams.Comprehension of the WorkForce Suite Product configuration requirements (i.e., correct naming conventions and how this impacts the database, customizing templates, troubleshooting settings, proper sequence of product setting and implementation). Analyze existing systems, interface requirements, and business processes; incorporate new processes, tools, and approaches when recommending and implementing the WorkForce Suite solution.Understand the project scope and implementation approach while identifying and escalating out-of-scope requirements to key stakeholders. Guide complex issues including administrative and configuration challenges. Communicate roadblocks and seek out guidance in a timely manner. Create complex formulas that leverage mathematical and/or programming skills.Perform unit and system testing of the configured application and ensure test cases pass as described by their requirements. Create exceptional onboarding experience for each product or service implementation. Manage multiple projects simultaneously, ensuring timely delivery, quality, and customer satisfaction; identify and prioritize project tasks, allocate resources, and track progress against project milestones.Requirements

Post-secondary education or related business experience. IT certification or technical background. 4-6 years experience in WorkForce Management software implementations. Minimum 3-5 years experience with programming language, preferably JavaScript and/or SQL. Experience implementing or training on a packaged software system or highly complex internally developed application.Intermediate to advanced Microsoft Office skills with a solid emphasis on Excel. Understand waterfall and agile methodologies, frameworks, and practices in a services delivery role. Ability to work on multiple time-sensitive projects and follow-up items simultaneously. Familiarity with report writers, such as Crystal Reports, Cognos, Actuate, etc.Ability to travel up to 5-10%. Preferred Qualifications

Strong comprehension of Workforce Software implementation principles and lifecycles. Demonstrates technical aptitude to learn quickly and adapts to new circumstances. Ability to work on a dynamic, client-focused team and establish excellent working relationships. Familiarity with or background in time and labour management.Experience providing application support for complex software systems. Benefits

Focus on your mental health and well-being. We take care of one another and offer support for your well-being because healthy associates are happy ones. Join a company committed to giving back and generating a lasting, positive impact upon the communities in which we work and live. Knowledge to help you grow. Ongoing training and development opportunities and a tuition reimbursement program for even the most insatiable learner.Problem-solve. Shape the future of work with people you like. Balance work and personal time. Flexibility to integrate work more easily in your everyday life. Go Global. With operations around the world, exciting new networking opportunities abound. Belong by joining one of ten Business Resource Groups to connect globally with networks and allies who share common interests and experiences.

#J-18808-Ljbffr