Sales Supervisor (Bolton)

Sales Supervisor (Full-Time) Bolton, ON Retail | Customer Service | Leadership Job Summary We are hiring a Full-Time Sales Supervisor for our Bolton location. This role is ideal for an experienced retail professional who thrives in a fast-paced environment, leads by example, and is committed to delivering excellent customer service. What We Offer - Full-time employee benefits - Employee discount program - Growth and advancement opportunities - Supportive team setting Key Responsibilities Supervision & Leadership - Lead, coach, and motivate team members to meet performance goals - Assign tasks and ensure efficient daily operations - Support hiring, training, and employee development - Assist with store opening and closing procedures Customer Service - Provide exceptional in-store customer service - Resolve customer concerns and escalate when necessary - Assist customers with product selection and recommendations - Handle phone inquiries and process orders Store Operations - Process sales, orders, and special purchases accurately - Coordinate deliveries and supplier orders - Maintain inventory levels and investigate discrepancies - Ensure store displays are clean, stocked, and well organized Health & Safety - Enforce workplace safety policies and PPE compliance - Identify hazards and maintain a safe store environment - Complete incident reports and participate in safety training Qualifications - Previous retail or supervisory experience preferred - Strong leadership and communication skills - Customer-focused with problem-solving ability - Knowledge of hardware, plumbing, paint, or building supplies - Reliable with strong organizational skills - Availability to work evenings and weekends Schedule - Full-time hours - Flexible availability required (days, evenings, weekends) Work Location - In-person (Bolton, ON) Apply Today We thank all applicants for their interest; however, only those selected for an interview will be contacted. We are an equal opportunity employer. Accommodations are available upon request throughout the hiring process. Apply on Kit Job: kitjob.ca/job/2pd430