Travel Agency Manager In Tourism Calgary

Lead daily operations at a energetic travel agency with a focus on customer satisfaction. Manage staff, handle complaints, and evaluate market trends in a full time role. This permanent position offers the prospect to direct and oversee all aspects of a travel agency's operations. Applicants should have a college diploma and 3 to 5 years of relevant experience in tourism. Your responsibilities will include staff management, payroll oversight, and resolving customer issues to ensure seamless service delivery. Key Responsibilities: • Direct and control daily agency operations • Evaluate and organize daily tasks for efficiency • Manage and assign duties to staff members • Analyze market trends to assess consumer demand • Resolve customer requests and complaints effectively Requirements: • College degree in a related field • 3 to 5 years of experience in tourism • Ability to work under pressure in a fast-paced environment • Permanent or temporary resident status in Canada • Strong leadership and problem-solving skills Harness your experience in tourism and leadership to enhance the travel agency's success. J-18808-Ljbffr Apply on Kit Job: kitjob.ca/job/2nh8xg