Travel Agency Manager In Tourism Calgary

Lead daily operations at a agile travel agency with a focus on customer satisfaction. Manage staff, handle complaints, and evaluate market trends in a full time role. This permanent position offers the chance to direct and oversee all aspects of a travel agency's operations. Applicants should have a college diploma and 3 to 5 years of relevant experience in tourism. Your responsibilities will include staff management, payroll oversight, and resolving customer issues to ensure seamless service delivery. Key Responsibilities: Direct and control daily agency operations Evaluate and organize daily tasks for efficiency Manage and assign duties to staff members Analyze market trends to assess consumer demand Resolve customer requests and complaints effectively Requirements: College degree in a related field 3 to 5 years of experience in tourism Ability to work under pressure in a quick-paced environment Permanent or temporary resident status in Canada Strong leadership and problem-solving skills Harness your experience in tourism and leadership to enhance the travel agency's success. Apply on Kit Job: kitjob.ca/job/2nl37w