Heal Wellness Shawnessy - Store Manager / Team Lead …, Southwest Calgary

Posting for: Store Manager/Team Leader If you are new to HEAL - we serve awesome açaí bowls, build community, and have a whole lot of fun while we are at it! Check us out on Instagram @heal.wellness The HEAL Vibe: Our journey began with two friends, a couple of blenders, a refrigerator, and it has grown into a multi-location brand spanning multiple provinces, employing hundreds of individuals, all driven by a mission to promote healthy and sustainable living within communities. Who You Are: You're a positive and enthusiastic people-person with a genuine passion for health, community, and wellness. As the Team Leader, you'll be responsible for a diverse range of tasks, from training new team members to effectively resolving operational challenges. If you thrive in agile, fast-paced environments, value career advancement, embrace entrepreneurial thinking, enjoy innovation, and appreciate the occasional food-related pun, then we want you on our team! - Responsibilities: - Ensure product consistency and quality. - Investigate and resolve customer complaints related to food quality, service, and accommodations. - Manage food and beverage deliveries, meticulously checking contents for quality and quantity. - Oversee food preparation methods, portion sizes, garnishing, and presentation to uphold Company Standards. - Efficiently schedule staff hours using appropriate systems/software and assign duties to optimize food production and timely service. - Evaluate work procedures and operational issues to identify opportunities for service improvement, enhanced performance, or safety enhancements. - Engage in some food preparation or service tasks as needed. - Conduct inventory counts and maintain inventory levels for food and equipment. • Organize and oversee staff training programs, address personnel issues, participate in the hiring process, and evaluate employee performance. - Coordinate equipment maintenance and repairs, as well as various services. - Operate the point of sale cash register, manage cash transactions, and make bank deposits. - Report on weekly and monthly store KPIs (labor, cost of goods, store reviews, …) - Adhere to Company opening and closing procedures, maintaining related records. Qualifications: - Previous managerial experience. - Valid driver's license. • Team player mentality. - Exceptional customer service skills. - Knowledge of supply chain operations - Familiarity with personnel and human resources duties - Effective communication and active listening skills. - Strong critical thinking abilities. • Above all, a commitment to having fun! What We Offer: - A fun work environment where dancing, smiling, and enjoyment are encouraged. - HEAL Team Leader Bonus Incentive: This is a team sport! We work with you to determine monthly/quarterly store targets that unlock additional bonus incentives. Because hey! You deserve it! • HEAL Discounts Job Types: Full-time, Permanent Pay: $19.00-$22.00 per hour Work Location: In person Apply on Kit Job: kitjob.ca/job/2ob6tw