Regional Manager – Retail (Calgary)

Summit Search Group is assisting their client in their search for a dynamic and experienced Regional Manager to join their retail management team. The successful candidate will be based out of Calgary. As a Regional Manager, you will be responsible for overseeing the operations of six retail locations, ensuring consistent performance, and driving the achievement of sales and operational targets. Responsibilities - Provide leadership and direction to store managers and their teams across the province. - Foster a positive and collaborative work workplace, promoting teamwork and a customer‑centric culture. - Develop and mentor store managers to enhance their leadership and operational skills. Operational Excellence - Implement and maintain operational standards to ensure efficiency and consistency across all locations. - Monitor and analyze key performance indicators (KPIs) to identify areas for improvement and implement corrective actions. - Collaborate with store managers to optimize inventory levels, control expenses, and maximize profitability. Sales and Revenue Growth - Develop and execute strategies to drive sales and achieve revenue targets for each location. - Analyze market trends and customer feedback to identify opportunities for product and service enhancements. - Work closely with the marketing team to implement promotional campaigns and initiatives that drive foot traffic and sales. Customer Experience - Ensure a high level of customer satisfaction by maintaining exceptional standards of service. - Address customer concerns and feedback promptly, implementing improvements where necessary. - Implement and uphold company policies and procedures related to customer interactions. Communication and Reporting - Communicate regularly with store managers to provide updates on company initiatives, policies, and performance expectations. - Prepare and deliver comprehensive reports to senior management on the overall performance of the region. Compliance - Ensure compliance with all local, provincial, and federal regulations governing retail operations. - Implement and monitor loss prevention strategies to safeguard company assets. Qualifications - Proven experience in retail management, with a minimum of 3 years in a regional management role. - Strong leadership and team‑building skills. - Excellent analytical and problem‑solving abilities. - Effective communication and interpersonal skills. - Results‑oriented with a track record of achieving and exceeding sales targets. - Familiarity with retail industry trends and best practices. - Ability to travel within the province as needed. Our client offers a salary commensurate with experience, car allowance, comprehensive health & dental benefits fully covered by the company. For immediate consideration for this role, and for a confidential discussion, please submit your resume to Sajida Zaidi at . Summit Search Group has a strong commitment to Diversity, Equality, and Inclusion. We strive for continuous development, modeling, inclusive behaviors and managing bias throughout our process. #J-18808-Ljbffr Apply on Kit Job: kitjob.ca/job/2ofzj4