Plumbing Service Foreman, Calgary

Plumbing Service Foreman

Chisholm Industries Ltd. – Service Division

Calgary, AB

Chisholm Industries Ltd. is a well-established Alberta-based mechanical contractor with nearly 50 years of experience serving commercial, institutional, healthcare, and industrial facilities.

We are seeking a Plumbing Service Foreman to lead field operations across our Service Division. This is a hands-on leadership role responsible for driving technician performance, ensuring high-quality service execution, and maintaining strong customer relationships in commercial and light industrial environments.

This role is best suited for someone who operates as a field leader and problem solver - not just a senior technician or new to field leadership role.

What You'll Be Responsible For

Field Leadership & Technical Execution

• Lead and support plumbing technicians in daily service operations
• Diagnose and resolve complex issues across:
• Domestic water systems
• Drainage and sewer systems
• Gas systems
• Backflow prevention
• Boilers and hydronic systems
• Act as escalation point for high-risk or high-value service calls
• Ensure all work meets applicable codes, standards, and company expectations

Service Operations & Productivity

• Support dispatch and prioritize emergency vs scheduled work
• Drive technician utilization, efficiency, and job completion performance
• Ensure crews are properly prepared, routed, and executing effectively
• Identify and correct inefficiencies in real time

Quoting, Small Projects & Scope Control

• Oversee small projects, retrofits, and service work execution
• Support quoting, material takeoffs, and scope development as required
• Review field-generated quotes to ensure accuracy and completeness
• Identify scope gaps, risks, and margin exposure before execution

Quality Control & Customer Interface

• Perform field quality checks and reduce callbacks
• Act as escalation point for clients, including:
• Property managers
• Facility operators
• Maintenance teams
• Maintain professional communication and manage expectations
• Identify opportunities for system improvements and preventative work

Crew Leadership & Development

• Mentor Plumbers and Apprentices in technical and field execution
• Provide feedback on performance, quality, and development
• Support hiring input and team capability growth

Safety, Compliance & Risk Management

• Enforce company safety policies and safe work practices
• Ensure compliance with plumbing codes and inspection requirements
• Maintain documentation for backflow, inspections, and regulatory standards

Financial & Operational Awareness

• Monitor job costing, labor efficiency, and billable performance
• Support margin protection through proper execution and scope control
• Reduce rework, warranty, and callback-related losses

What Success Looks Like

• High technician productivity and strong billable performance
• Reduced callbacks and improved first-time fix rates
• Accurate, well-scoped quoting and execution
• Strong team engagement and development
• Positive client relationships and repeat business

Qualifications

• Red Seal Journeyman Plumber (required)
• Class A Gasfitter Certification (required)
• 3 - 5+ years of Team Lead or Foreman experience (required)
• Strong background in commercial and/or light industrial plumbing services
• Proven ability to diagnose complex systems and lead field execution
• Relevant experience with boilers, hydronics, pumps, and backflow systems etc.
• Valid driver's license with clean abstract

Compensation

$50.00-$58.00/hour

(Higher consideration may be given for exceptional commercial service leadership experience and advanced technical certifications.)

Why Join Chisholm

• Nearly 50 years of trusted reputation in Alberta
• Stable, year-round commercial service work
• Strong technical support and team environment
• Opportunity to influence systems, processes, and team performance
• Competitive compensation, vehicle, and benefits package

Final Note

This role is not a step back from the tools - it's a step into field leadership and operational ownership. You will be expected to lead performance, support your team, and ensure work is executed efficiently, safely, and to a high standard.