Assistant Store Manager (Calgary)

Come make your difference in communities across Canada, where authenticity, trust and making connections is valued – as we shape the future of Canadian retail, together. Our unique position as one of the country's largest employers and our commitment to positively impact the lives of all Canadians provides our colleagues a range of opportunities and experiences to help Canadians Live Life Well. At Real Canadian Superstore, we succeed through collaboration and commitment and set a high bar for ourselves and those around us. Whether you are just starting your career, re-entering the workforce, or looking for a new job, this is where you belong. Why is this role important Reporting to the Store Manager, the Assistant Store Manager will provide excellence in customer service, demonstrate leadership by managing employees and effectively planning. What you’ll do - Present yourself as a role model when providing efficient and courteous customer service. - Resolve and manage customer complaints effectively and according to established guidelines. - Demonstrate leadership by providing positive and effective resolution to customer and team member concerns. - Encourage store employees to take ownership for their performance and career development plans; follow up on a regular basis. - Maintain ongoing communication with internal colleagues from various departments to improve overall business results. - Coordinate and communicate with company buyers on what items to purchase for a store’s inventory and supervise the activities of the store’s merchandising efforts. - Accountable for promoting Shoppers Home Health Care sales of equipment and services through personalized and professional advice. - Manage and maintain materials and stocked product inventory. - Plan and implement events successfully. - Achieve staffing objectives by recruiting and evaluating job candidates. - Schedule employees efficiently to improve productivity, profitability, and margins. - Continuously train staff effectively to encourage them to meet company standards. - Protect company assets and improve profitability by developing and implementing security and safety programs. - Pursue succession planning to ensure that employees are constantly developed to fill needed roles. - Ensure employee awareness of safety and emergency procedures. - Understand and support store operations, policies, and procedures. - Commitment to promoting a workplace of inclusiveness and belonging. What you bring - Good communication/presentation skills to instruct individuals and groups on use, maintenance and servicing of equipment. - The ability to develop and maintain client contacts. - Ability to work in a quick‑paced environment. - Compliance with health and safety regulations. - Demonstrates a commitment to achieving meaningful results. - Displays unwavering commitment to our values. - Demonstrates understanding of the organization’s mission and strategies. - Acts in accordance with policies and procedures. - Detail oriented. - Effective verbal and written skills. - Ability to work independently. Candidates who are 18 years or older are required to complete a criminal background check. Details will be provided through the application process. Hiring Range / Échelle salariale à l’embauche : $60,000.00 - $95,000.00 / 60.000,00$ - 95.000,00$ (per year / par an). A candidate’s experience and knowledge as well as the geographical region in which the position is located may be factored into the pay. This posting is for an existing vacancy. The Company uses artificial intelligence for the purpose of screening, assessing and/or selecting applicants for this position. Apply on Kit Job: kitjob.ca/job/2pctzm