Case Manager - LGBTQ+ Newcomers (Northeast Calgary)

Position Summary We are seeking a dedicated and compassionate Case Manager, who is a strong advocate for and has connections to local Queer and Trans networks. As our Case Manager for new comers to Calgary that identify as 2SLGBTQ+ , you will play a crucial role in ensuring these individuals receive the necessary services and support throughout their re-settlement journey. Your experience providing support to this client group along with your fluency in Queer & Trans terminology will be essential in your Case Management responsbilitilies. Key Responsibilities - Accountable for the full client care cycle, including assessing, planning, implementing, monitoring and evaluating actions required to meet the client’s settlement and human services needed - Conducts the assessments and needs against a comprehensive social determinant of health and settlement service plan management framework. - Determines 2SLGBTQ+ clients’ needs and requirements by completing intake interviews; determining need for settlement, housing, educational, medical, psycho-social, mental health and/or other external needs; reviewing external expert evaluations, objectives, and plans. - Developing, monitoring, and evaluating case management service plans and progress; - Facilitating interdisciplinary approaches; monitoring staff performance to meet service plan objectives. - Improves staff competence by providing educational resources; balancing work requirements with learning opportunities; evaluating the application of learning to changes in results. - Improves results by studying, evaluating, and re-designing processes; implementing changes; rewriting policies and procedures. Requirements - A diploma or degree in the social services, RSW prefered - Preference will be given to a person with 2SLGBTQ+ lived experience - Previous experience providing support to Queer/Trans clients - Proven experience faciliting support groups and or workshops - Connections to local Queer & Trans networks - Knowledge and understanding of HIV/AIDS hisotry and current realities - An understanding and appreciation for the challenges of LGBTQ+ immigration and refugee issues - Fluency in Queer & Trans Terminology and Cultural References - Community Involvement or Activism within queer/trans spaces would be an asset - Comfort with Non-Traditional Family Structures and Chosen Family Support Join our team as a Case Manager where you can make a meaningful impact on the lives of 2SLGBTQ+ individuals while working in a supportive workplace focused on collaboration and successful client outcomes. Job Type: Full time #J-18808-Ljbffr Apply on Kit Job: kitjob.ca/job/2pe10h