Administrators (Calgary)

Who You Are - A proven problem-solver. You have experience working in professional settings that require you to think critically to resolve issues or find answers. - Friendly, outgoing and willing to help. Friends and coworkers know they can turn to you when they need a helping hand, favour or advice. - A strong communicator. People rarely ask you to explain what you just said because it’s clear the first time. - Detail oriented. You’re the one examining the fine print when everyone else gives up and signs on the dotted line. - Technology literate. Things change quickly in tech and you’re always learning. You know your way around Excel, Word, Outlook and SharePoint. - Experienced in customer service and sales. We’d prefer your experience is related to insurance, but transferring skills from another sector may work for some positions. - A team player. You’re a “do-er” who loves working with others to finish a task. You support the collective vision and are a cheerleader for your team. - Tenacious. You don’t give up on a task. Ever. Who We Are - A Canadian insurance brokerage providing custom insurance options for worry-free travelling, health and dental. - A workplace that offers competitive compensation, terrific benefits, opportunities for growth and work-life balance. - A supportive, cooperative team working in a technologically advanced environment. We are dedicated to a happy client base: those who are planning a vacation! - A company that’s been around since 1994 that has had steady growth, year over year. - A team that doesn’t work evenings or weekends because rest and recreation are what allow us to go that extra mile for clients when we’re in the office. Positions Administrators Requirements: - Proven customer service and problem-solving skills; - Above average oral and written communication skills with relentless attention to detail; - Proficient in Excel, Word, Outlook, (SharePoint an asset); - 3-5 years of customer service focus with the highest standards; - Experience in insurance industry a definite asset Responsibilities: - Monitor and action incoming mail, courier, emails, faxes, and tasks; - Gather, organize, file, maintain and scan all paper documentation and file; - Prepare all out-going mail and apply postage; - Answer in-coming calls from clients directed to the Administrators to be redirected or deal with basic inquiries and requests for appointments; - Retrieve voicemail messages for direction to the proper party; - Process sales into Policies within our Custom Sales Database; - Print and send fulfillment documents by mail or email to clients; - Process payments from clients by credit card or cheques; - Take weekly inventory of product fulfillment materials and print or order items which require replenishing; - Maintain office supplies and order as necessary; Are You A Good Fit? We’re always on the lookout qualified people who share our values. If you think you’re a good fit, we’d love to meet you! Forward your resumé and salary expectations to . We thank all who apply; however, only those selected for an interview will be contacted. Apply on Kit Job: kitjob.ca/job/2pjarl