Leadership Operations Manager in Calgary

Elevate operational efficiency at a thriving insurance agency in Calgary as an Operations Manager. Drive accountability and enhance client experiences by taking ownership of daily operations. Join a fast-growing insurance agency that prioritizes education and client advocacy. This leadership role focuses on creating organized processes, improving workflows, and ensuring exceptional customer service. By implementing necessary systems and training, you will support team development while maintaining a high-performing culture. Key Responsibilities: - Lead and manage daily agency operations effectively - Resolve escalated customer concerns professionally - Ensure accountability for team workflows and processes - Identify inefficiencies and streamline operations - Support training and development of team members Requirements: - 3+ years of management experience in operations - Background in insurance with client service knowledge - Robust skills in coaching and team leadership - Excellent organizational and project management abilities - Commitment to fostering a positive team culture Shape the future of client services in Calgary’s insurance space through effective operational leadership. Apply on Kit Job: kitjob.ca/job/2pnp9j