Retail Operations Manager Opportunity (Calgary)

Drive operational excellence at The Brick as a Retail Operations Manager with a focus on quality customer service. Lead a committed team to achieve store goals and enhance profitability. Reporting to the Store Manager, you’ll oversee all operational aspects of our retail locations. Your leadership will empower a team dedicated to exceptional standards in merchandising and customer satisfaction. You will ensure compliance with procedures while developing employees through incentives and training. Key Responsibilities: - Ensure adherence to all operational processes and policies - Recruit, coach, and evaluate team performance - Address and resolve complex customer inquiries - Maximize operational efficiency and store profitability - Maintain high standards in merchandising and customer engagement Requirements: - High school diploma or equivalent; additional education preferred - Minimum of 2 years in a supervisory retail role - Relevant customer service and sales experience - Strong leadership and communication abilities - Availability to work flexible schedule, including weekends Utilize your leadership skills and operational know-how to enhance The Brick's retail success. Apply on Kit Job: kitjob.ca/job/2prngi