Technical Inside Sales Representative (Cambridge)

Technical Inside Sales Representative Location: Cambridge, Ontario Industry: Water Industry. Engineering, Sustainability, ESG, Technology, Environmental, Mechanical, Controls Benefits - Extended Healthcare - Proft Sharing - RRSP Match Who You Are You love to solve problems and help customers find the best solutions for their pumping requirements. You combine knowledge with interpersonal skills and detailed explanations to deliver outstanding solutions to customers. You are ambitious, eager to learn and want to be a part of an exciting, dynamic company that is growing. Who We Are Summit Water provides innovative solutions for the water industry. With a team of engineers and product specialists, the company distributes pumps and water treatment systems for a broad range of municipal, commercial, industrial and residential applications. In addition, the company is a leading manufacturer of commercial water reuse systems under the Net Zero Water brand. Summit Water – Cutting-edge Solutions for a Changing World. Summitwater.ca The Opportunity We are looking for a Technical Sales Representative who can work confidently with consulting engineers during the design and specification stage, then support mechanical contractors when the project goes out to bid, and continue to manage the project after an order is received. You will be involved across the full project lifecycle: - From early design conversations, equipment selections, budgets, specifications, and quotation work - To bid-stage support for mechanical contractors - To order management, submittals, coordination, follow-up, and project execution after award This full-cycle ownership is one of the things that makes Summit Water different. It also means this role requires someone who is comfortable operating in the “grey area” between technical sales, application support, estimating, customer service, and project coordination. The right person will enjoy that variety. They will not need every task perfectly defined before moving forward. They will be curious, organized, commercially aware, and motivated to figure things out. Who You Are - You are a technical salesperson, application specialist, estimator, or project‑minded professional who enjoys solving problems - You can speak with engineers, contractors and owners - You are not afraid of technical details, but you also understand that sales requires urgency, follow‑up, relationships, and judgment - You are likely a strong fit if you: - Enjoy technical products and engineered systems - Can read specifications, schedules, drawings, or mechanical documents and identify what matters - Are comfortable asking good questions when information is incomplete - Can balance accuracy with speed in a bid environment - Understand that customers want both technical confidence and quick responses - Take ownership of work without needing constant direction - Can manage multiple active opportunities at different stages - Are comfortable learning through a mix of formal training, self‑directed research, vendor conversations, internal support, and hands‑on experience - Can stay calm when project details change, timelines compress, or responsibilities overlap What You Will Do - Work with engineers during design and specification - You will support consulting engineers, designers, and other technical stakeholders as they evaluate and specify Summit Water equipment - Support mechanical contractors at bid stage - When a project goes out to tender, you will help contractors understand our scope, pricing, lead times, inclusions, exclusions, and technical fit - Own the project after award - Summit Water expects the Technical Sales Representative to remain involved after the order is received - You will help move the job from purchase order to successful delivery by coordinating details, tracking commitments, communicating with customers, and helping keep the project organized - This post‑award ownership can be challenging. It requires organization, follow‑through, and a willingness to stay accountable after the sale. It is also one of the reasons our customers trust us What Success Looks Like In this role, success is not only measured by sales activity. Success means becoming a trusted technical‑commercial resource for engineers, contractors, vendors, and internal teammates. Required Experience We are looking for someone with several years of relevant experience in a technical role. Required: - 3–5+ years of experience in technical sales, inside sales, estimating, application engineering, project coordination, or customer support involving mechanical, fluid handling, water treatment, pump, HVAC, plumbing, industrial, municipal, or engineered equipment; - Ability to understand technical products and explain them clearly to both technical and non‑technical customers - Comfort reviewing specifications, drawings, schedules, or technical project documents - Strong written and verbal communication skills - Strong organizational skills and attention to detail - Ability to manage multiple opportunities, deadlines, and project details at once - Confidence using Microsoft Office, especially Outlook, Excel, and Word - Ability to work independently in an environment where processes, training, and responsibilities may not always be perfectly defined Preferred Experience The following would be helpful, but not all are required: - Experience with rotating equipment - Experience selling to or working with consulting engineers - Experience quoting mechanical contractors - Experience with tender documents, construction bids, submittals, change orders, or project closeout - Ability to read P&IDs;, mechanical drawings, pump curves, schedules, or equipment specifications - Experience with ERP systems, CRM tools, HubSpot, or similar platforms - Technical diploma, engineering technology background, mechanical training, water industry experience, or equivalent practical experience Why Join Summit Water? You will be joining a company working in an industry that matters. Water infrastructure, treatment, reuse, efficiency, and reliability are becoming increasingly important across Canada. Summit Water supports customers who are designing, building, maintaining, and improving these systems every day. You will have the opportunity to work with technical products, complex projects, and knowledgeable customers. You will also have the chance to make a visible impact inside a growing company where initiative is noticed. We offer: - Extended healthcare benefits - Profit sharing - RRSP matching - Opportunities to learn across pumps, water treatment, and water reuse - Exposure to engineers, contractors, vendors, and real‑world project execution - A practical, entrepreneurial environment where strong contributors can grow #J-18808-Ljbffr Apply on Kit Job: kitjob.ca/job/2o1l7y