Contract Administrator (Cambridge)

Company Description Daltec Process Fans is a Canadian Manufacturer serving the Industrial, Power, and OEM Markets. We provide customized fan-system solutions including heavy-duty custom centrifugal fans and blowers, performance-enhanced retrofits, and performance and reliability upgrades, and offer full services from configuring through build and installation. Our business philosophy enables us to provide a custom-engineered product for our customer’s requirements. This allows us to go from Contract Review to Design to Fabrication with great efficiency saving valuable time with today’s fast-paced projects, providing a first-class quality product with the best delivery lead times and competitive pricing in the industry. Purpose: This position is project-focused and process-oriented role, to manage Daltec assigned customer projects from inception through to shipping by utilizing effective planning and detailed execution as well as through clear and consistent communication to all internal and external stakeholders. Position reports to and interacts with the Senior Project Manager to update, seek guidance and obtain necessary approvals. Key collaboration across various departments within Daltec to achieve goals customer focused goals. In addition to the responsibilities listed below, employees are also expected to complete other duties as required. All employees are expected to have familiarized themselves with the Health & Safety and Human Resources manuals, work in conjunction with all policies and procedures at Daltec, complete work as assigned to the best of your abilities, including the responsibilities as outlined below. Key Position Responsibilities and Duties: The following are the primary responsibilities of the Contract Administrator; however, other related duties may be assigned. Customer Specifications & Documentation Control - Review customer specifications, drawings, standards, and commercial requirements to ensure all documentation is complete, accurate, and aligned with internal capabilities. - Identify gaps, ambiguities, or risks in customer documentation and coordinate clarifications with Engineering, Sales, and Quality. - Maintain organized project files, revision histories, and controlled documents throughout the project lifecycle. - Ensure all customer-supplied documents are logged, distributed, and acknowledged by relevant internal teams. Customer Liaison & Communication - Serve as the primary point of contact for assigned customers, responding to inquiries related to technical details, commercial terms, timelines, and project status. - Facilitate explicit, timely communication between customers and internal departments (Engineering, Production, Purchasing, Quality, Shipping). - Prepare and deliver customer updates, including progress reports, change notices, and milestone confirmations. - Manage customer expectations by proactively identifying potential delays or issues and communicating mitigation plans. Order Management & Commercial Administration - Oversee customer projects from order entry through shipment, ensuring all deliverables meet contractual, technical, and quality requirements. - Monitor project progress daily and escalate issues that may impact cost, schedule, or quality. - Track and manage contract amendments, change orders, and pricing adjustments. - Ensure compliance with contractual obligations, including payment terms, and delivery conditions. Cross-Functional Collaboration - Work closely with Engineering, Project Managers, Production, Quality and Accounting - Coordinate with Purchasing to ensure timely procurement of customer-specific materials and components. - Partner with Quality Assurance to schedule inspections, testing, and customer approvals. Education, Experience & Skill Requirements: - Post-secondary education in Business, Project or Supply Chain Management from an accredited educational institution preferred. - Minimum of 2 years in contract administration, project coordination, customer service, or order management, preferably in a manufacturing or industrial environment. - Experience managing customer-facing communication and coordinating internal teams. - Demonstrated success handling multiple projects or orders simultaneously. - Exposure to technical documentation, engineering change processes, or production planning. - Product knowledge required to understand product categories; Custom, OEM and Standard - Ability to read and interpret technical drawings, specifications, and customer documentation. - Experience working with ERP systems (order entry, BOM review, scheduling, change orders). - Understanding of manufacturing processes, production workflows, and material procurement. - Ability to translate technical information into customer-friendly language. - Skilled at managing difficult conversations with tact and confidence. - Highly organized with strong documentation discipline. - High proficiency in Microsoft Office (Excel, Word, Outlook; PowerPoint optional). - Familiarity with quality processes (NCRs, corrective actions, inspections, FATs). This post is to fill an existing vacancy. Daltec uses AI as part of their recruitment process. Accommodations are available upon request for candidates taking part in all aspects of the recruitment and selection process, in accordance with the AODA. Pay: $21.00-$24.00 per hour Benefits: - Dental care - Extended health care - Life insurance - On-site parking - Paid time off - RRSP match - Vision care Experience: - contract administration: 3 years (preferred) - Project coordination: 2 years (preferred) - working in manufacturing : 2 years (preferred) Work Location: In person Apply on Kit Job: kitjob.ca/job/2ob5k0