Technical Administrator (Cambridge)

Description Farm Mutual Re is a mutual reinsurer that offers tailored reinsurance solutions for diverse insurance lines and helps mutual insurers keep their promises by providing financial stability and insurance capacity. Recognized as Waterloo Area’s Top Employers 2026, Southwestern Ontario’s Top Employers 2026, and Canada’s Greenest Employer 2026, we remain committed to making a meaningful impact on our members, customers, employees, and business partners. Our values of care, trust, courage, and sustainability foster a sense of belonging and guide our decisions and actions.

The Opportunity Reporting to the AVP, Development & Infrastructure, the Technical Administrator provides essential operational and technical administration support to the Technology team, ensuring day‑to‑day processes, controls, and foundational technical activities are executed accurately and on time.

This role is accountable for coordinating and completing routine technology administration activities, including software license management, provisioning and access changes, patching support, invoice tracking, and general business‑as‑usual (BAU) coordination. The Technical Administrator supports Infrastructure and Development team members by maintaining accurate records, tracking deliverables, and ensuring standard operational tasks are completed in alignment with governance and change management requirements.

The position supports financial and vendor administration for Technology, including tracking invoices through approval and payment, supporting budget development, and coordinating licensing‑related communications with vendors and internal partners.

This position offers a hybrid work environment, with a primary corporate office in Cambridge and access to a satellite office in Toronto.

The Role As the successful candidate, you will:

Provide day‑to‑day technical and administrative support to the Technology team, ensuring activities are completed accurately and on time

Support the setup, maintenance, and basic administration of systems, applications, security tools, and technology platforms

Perform routine IT operational tasks, including user provisioning, access updates, patching support, and system monitoring

Assist with backups, updates, and basic troubleshooting activities, escalating more complex technical issues as required

Maintain software license administration, including tracking, provisioning, renewals, and vendor coordination

Track technology invoices and support approval and payment processes in collaboration with Finance

Coordinate and track Technology team activities, deliverables, meetings, documentation, and reporting

Your Skills and Qualifications

Technical diploma or post‑secondary education in Information Technology or a related field

0–2 years of related experience, or an equivalent combination of education and practical experience

Working knowledge of IT systems, applications, and operational processes; experience with provisioning, access management, or system administration is an asset

Ability to follow established procedures, apply standard tools, and work effectively under moderate supervision

Strong organizational and administrative skills, with attention to detail and accuracy

Power Automate skills are considered an asset

Technical certifications in progress or interest in pursuing certifications (e.g., Microsoft Azure, networking, security) is considered an asset

Salary Range The expected base salary range for this position is $58,000 – $70,000.

The actual salary will be determined based on factors including but not limited to, market conditions, relevant experience, job related knowledge, skills, abilities, qualifications, and education.

Employees may also have the opportunity to participate in incentive programs to earn additional compensation. Incentive compensation is tied to established business and individual performance targets.

What’s in it for you?

Flexible hybrid work environment, which balances remote and in‑office work

A comprehensive wellness plan, including personalized health coaching, fitness classes, and access to an on‑site gym

Ongoing professional development opportunities, such as paid education, training, certifications, mentorship programs, and personalized career development plans

Paid volunteer day to give back to your community

In addition to our competitive salary, employees also receive exceptional employer‑paid benefits, a defined benefit pension plan, and more to support their future

Farm Mutual Re is committed to creating an equitable, diverse, and inclusive work environment for all. We provide accommodations that help achieve a barrier‑free workplace. If you require an accommodation to participate in the recruitment process, please contact .

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