Customer Service Representative in Banking, Glace Bay

Become a Customer Service Representative with Concentrix in Glace Bay, NS. This on-site role involves engaging with customers and providing technical support through calls and online channels.

Concentrix is seeking a Customer Service Representative to handle inbound and outbound customer interactions effectively. In this role, you will utilize your multitasking skills to resolve inquiries related to banking products and services while delivering exceptional support. Ideal candidates will thrive in a tech-oriented environment, demonstrating eagerness to learn and adapt.

Key Responsibilities:• Engage customers via inbound and outbound calls • Provide technical support for routine inquiries • Resolve issues related to client products and services • Utilize multiple computer systems effectively

Requirements:• Minimum 1 year of customer service experience • High school diploma or GED required • Strong multitasking skills in a fast-paced environment • Proficient in spoken and written English • Eager to learn new technologies

Bring your customer service expertise to Concentrix and help optimize client satisfaction in Glace Bay. #J-18808-Ljbffr