Technical Service Specialist For Gorbel Elora

Join Gorbel as a Technical Service Specialist and support clients with Engineered Lifting Systems. Leverage your expertise to diagnose issues and coordinate effective solutions. This role is pivotal as you will troubleshoot and provide technical assistance to customers facing challenges with product quality, warranty, or operational issues. Your responsibilities will include managing parts orders and documenting service activities in a structured manner to enhance customer satisfaction. You will play an essential role in maintaining Gorbel’s solid reputation in the material handling sector. Key Responsibilities: • Diagnose and resolve service issues for customers • Assist with product troubleshooting and repairs • Manage parts orders and quotations for clients • Coordinate with vendors for onsite service repairs • Update and create necessary documentation and manuals Requirements: • 5+ years in related service experience • Solid background in manufacturing and quality systems • Effective communication and interpersonal skills • Familiarity with ERP systems is essential • Knowledge of electrical and mechanical systems Bring your problem-solving skills and customer-centric mindset to Gorbel, enhancing operational efficiency for clients. J-18808-Ljbffr Apply on Kit Job: kitjob.ca/job/2p3t6z