Lead Customer Service Shift Supervisor, Montérégie-Nord (Saint-Antoine-Sur-Richelieu)

Promote exceptional service and operational excellence as a Shift Supervisor. Lead your team to create a welcoming atmosphere, ensuring legendary experiences for every customer.

This role involves overseeing store functions during shifts while adhering to established operational standards. You will play an important role in managing team tasks, training new employees, and ensuring customer satisfaction by anticipating both customer and store needs. Positive engagement will be critical for team morale.

Key Responsibilities:• Supervise daily operational tasks during shifts • Ensure timely and quality service in high-pressure situations • Coach partners with constructive feedback and support • Implement safety and cash handling practices • Maintain regular team communication for operational flow

Requirements:• Experience in customer service or food service • Ability to lead effectively and communicate clearly • Strong interpersonal skills to boost team spirit • French language skills for customer interactions • Capability to quickly assimilate and manage tasks

Deliver renowned customer experiences while fostering a collaborative and efficient work environment for the team. #J-18808-Ljbffr