Store Manager, Kent (Blenheim)

Are you looking for a job where you can learn, meet people, have fun, share your ideas and help customers in a family and diverse work environment? Would you like to join one of Canada’s most iconic and trusted companies? We’re 100 years young and we need you!!

Job summary As a member of the store’s Management team, the Store Manager contributes to success in the store by providing a consistent retail floor presence and direct support to the Department Managers. Reporting to the General Manager/Associate Dealer, this role ensures customer satisfaction and retail execution that meets the performance expectations.

Benefits

An amazingly friendly team

Continued career opportunities

Profit-sharing (conditions apply)

Employee discount

Diverse, inclusive and safe working environment

Work-life balance

Flexible work hours

Ongoing training and learning

Scholarship opportunities

Reward and recognition program

Group benefit plan (conditions apply)

On-site parking

Public transportation nearby

Free coffee

Working for an employer that’s involved in the community

Working for a locally owned business

And much more!!

Responsibilities

Foster a culture that values excellent customer experience.

Reinforce the need to prioritize customers and set up realistic expectations on task delivery through retail metrics.

Provide a strong floor presence and interface regularly with customers to assess customer experience.

Achieve sales goals, productivity and customer experience targets set by the Associate Dealer/General Manager.

Plan and manage work and projects in all areas of the store.

Train, assist, coach, encourage, motivate, inspire and support the Management Team to meet established objectives and target for sales and profitability in their respective departments.

Analyze the Management Team’s performance, provide informal and constructive feedback, and recognize achievements and efforts.

Help with the store opening and closing responsibilities.

Assist in selecting and orientating new employees and managers.

Communicate and ensure compliance with company, store and department policies, as well as health and safety programs and regulations.

Resolve issues and conflicts while ensuring customer satisfaction and employee satisfaction at the highest possible level.

Develop community relations in order to build and enhance the image of Canadian Tire.

Requirements / Skills

A minimum of 3 years of experience of retail execution and operations in a senior management role

Excellent knowledge and understanding of retail and financial principles

Excellent knowledge of market trends and competition in the retail and automotive service industry

Ability to understand and operate point of sale equipment and inventory computer systems

Ability to plan, organize, communicate, delegate and follow up team’s activities and projects

Entrepreneurial, results-oriented and team-oriented

Strong communication and organizational skills

Ability to find solutions to problems, adapt and cope with challenging situations and make difficult decisions

Ability to work shifts (days, evenings, week-ends and holidays)

Ability to handle physical demands including standing/walking for 8 hours while frequently lifting and carrying items, using a ladder, twisting, turning and reaching

Strong computer skills

Ability to work in a fast-paced environment

College or University degree (asset)

Our store is dedicated to promoting diversity, inclusion and belonging in the workplace by providing a work environment free from barriers where no one is denied opportunities for reasons unrelated to their abilities. We celebrate and welcome the diversity of all employees. If you are contacted for a job opportunity, please advise us of any accommodations needed to ensure fair and equitable access throughout the recruitment and selection process.

Vacancy Type: New

Canadian Tire stores are owned and operated by independent Associate Dealers. Each Canadian Tire store has the sole and exclusive right to interview, select, hire and train their staff.

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