Full-Time Technical Support Supervisor (Chilliwack)

Join a private company as a Full-Time Technical Support Supervisor in an engaging office setting. This role demands expertise in troubleshooting networks and user training for optimal performance. The Technical Support Supervisor will lead a team of 3-4 support workers, ensuring smooth operation of computer systems and networks. Responsibilities include consulting technical manuals, resolving user difficulties, and implementing effective solutions. Training users and maintaining a detailed problems and solutions log are also key tasks. Key Responsibilities: • Supervise and guide technical support staff • Provide computer network access and support • Report on system and network performance • Implement solutions based on user manuals • Set up equipment and ensure software installations Requirements: • Expertise in networking and file management software • Proficiency in MS Office and Windows systems • Valid driver's license for regular travel • Strong organizational and time management skills • Ability to work efficiently under pressure Lead a dedicated team and enhance user experience through effective technical support and training in this full time role. #J-18808-Ljbffr Apply on Kit Job: kitjob.ca/job/2ni9nl