Front Desk Receptionist Hope

Front Desk Receptionist / Front Desk Manager Inn Towne Motel – Hope, BC Inn Towne Motel is seeking a friendly, reliable, and customer-focused Front Desk Receptionist / Front Desk Manager to join our team. We are looking for someone with a positive attitude, strong communication skills, and experience in the hotel or hospitality industry. The ideal candidate is honest, dependable, organized, and committed to providing excellent guest service. Job Requirements Secondary (high) school graduation certificate or equivalent experience Previous experience in hotel, motel, or hospitality operations is preferred Experience with reservations systems and basic office software is an asset Robust customer service and interpersonal skills Ability to work independently and as part of a team Computer & Office Skills Word processing software Spreadsheet applications Internet and email Database and reservation systems General office equipment and clerical tasks Responsibilities Greet and register arriving guests Take, update, cancel, and manage room reservations Assign rooms and provide information about motel facilities and local attractions Process guest check-ins and check-outs Calculate charges, process payments, and balance cash reports Handle guest inquiries, concerns, and complaints professionally Answer telephone calls and respond to emails Maintain reservation records, room availability, and inventory Perform general clerical duties including filing, photocopying, and record keeping Assist with light housekeeping duties when required Follow safety and emergency procedures Provide exceptional customer service at all times Work Environment Fast-paced environment Attention to detail required Ability to work under pressure Overtime and weekend shifts may be required Staff accommodation available Remote location Willingness to relocate is an asset Personal Qualities Friendly and professional attitude Honest, loyal, and dependable Strong organizational and problem-solving skills Versatile and adaptable Team-oriented with excellent communication skills Perks Flexible working hours Vacation and paid time off Staff accommodation available If you'd like, I can also help you create: a shorter Indeed version a more attractive modern hospitality-style ad a Front Desk Manager version with higher responsibilities/pay a Facebook hiring post or a professional interview question list for applicants. Job Types: Full-time, Permanent Pay: $18.00-$22.00 per hour Apply on Kit Job: kitjob.ca/job/2ojwvz