Front Desk Receptionist (Hope)

Front Desk Receptionist / Front Desk Manager Inn Towne Motel – Hope, BC Inn Towne Motel is seeking a friendly, reliable, and customer-focused Front Desk Receptionist / Front Desk Manager to join our team. We are looking for someone with a positive attitude, strong communication skills, and experience in the hotel or hospitality industry. The ideal candidate is honest, dependable, organized, and committed to providing excellent guest service. Job Requirements - Secondary (high) school graduation certificate or equivalent experience - Previous experience in hotel, motel, or hospitality operations is preferred - Experience with reservations systems and basic office software is an asset - Strong customer service and interpersonal skills - Ability to work independently and as part of a team Computer & Office Skills - Word processing software - Spreadsheet applications - Internet and email - Database and reservation systems - General office equipment and clerical tasks Responsibilities - Greet and register arriving guests - Take, update, cancel, and manage room reservations - Assign rooms and provide information about motel facilities and local attractions - Process guest check-ins and check-outs - Calculate charges, process payments, and balance cash reports - Handle guest inquiries, concerns, and complaints professionally - Answer telephone calls and respond to emails - Maintain reservation records, room availability, and inventory - Perform general clerical duties including filing, photocopying, and record keeping - Assist with light housekeeping duties when required - Follow safety and emergency procedures - Provide exceptional customer service at all times Work Environment - Fast-paced environment - Attention to detail required - Ability to work under pressure - Overtime and weekend shifts may be required - Staff accommodation available - Remote location - Willingness to relocate is an asset Personal Qualities - Friendly and professional attitude - Honest, loyal, and dependable - Strong organizational and problem-solving skills - Flexible and adaptable - Team-oriented with excellent communication skills Benefits - Adaptable working hours - Vacation and paid time off - Staff accommodation available Job Types: Full-time, Permanent Pay: $18.00-$22.00 per hour Apply on Kit Job: kitjob.ca/job/2ol4vx