Customer-Focused Front Desk Agent Role, Harrison Hot Springs

Join Harrison Hot Springs Resort&Spa as a Front Desk Agent and deliver outstanding guest experiences at this scenic Fraser Valley destination. Enhance guest stays with warm welcomes and expert service every day.

In this dynamic role, you will be an essential part of our front office team, showcasing your customer service skills and experience in hotel environments. Your main tasks will involve checking guests in and out, processing room requests, and utilizing the Maestro Property Management system. As the first point of contact, you’ll ensure guests feel valued and catered to during their stay.

Key Responsibilities:• Welcome guests with professionalism and courtesy • Process daily room and rate changes efficiently • Ensure completeness of guest registration cards • Utilize Maestro for guest check-ins and follow-ups • Manage checkout service and account accuracy

Requirements:• At least 1 year in a busy front desk role • Strong cash handling and organization skills • Excellent communication abilities with guests • Capable of multitasking and working under pressure • Familiarity with Microsoft Office is beneficial

Bring your customer service expertise to create memorable moments for guests at Harrison Hot Springs Resort&Spa. #J-18808-Ljbffr