Store Manager (Chilliwack)

Position: Store Manager Location: Chilliwack, BC Lordco Auto Parts is Canada’s largest independently‑owned automotive parts retailer, with over 100 locations across Western Canada. Founded in 1974, we are a family‑owned and operated business that values each employee as part of a diverse and inclusive team. What You'll Do Leadership - Build, guide, train, and develop an engaged team to deliver high levels of customer service and business results fueled by a positive store culture. - Participate in regular meetings and provide updates on store initiatives. - Maintain a complete team, actively working with the recruitment team in the hiring process. Mentorship - Coach, mentor, and develop staff for future growth. - Conduct annual staff evaluations with the store team and coach to improve any performance gaps. - Lead effective meetings and coaching sessions, keeping the team well informed of pertinent information. Operations - Drive continuous improvement in processes, procedures, and productivity. - Perform effective store scheduling to support business operations. - Identify areas of growth within store operations to help ensure targets are achieved. - Responsible for managing the store cycle count process and ensuring compliance with OH&S; policies and procedures. Customer Service - Ensure customer needs are met and the service provided by the store team is friendly, efficient, and accurate. - Respond to customer complaints in a timely, appropriate, and professional manner. - Ensure that all products and displays in the store are merchandised effectively to maximize sales and profitability. Qualifications - 3–5 years of experience in the auto parts retail business. - Ability to lead by example and develop a team. - Strong leadership and people‑management abilities. - Ability to produce results while maintaining a positive team environment. - Excellent verbal and written communication skills. - Excellent organizational skills and the ability to meet deadlines. - Detail‑oriented and able to manage multiple priorities at once. Benefits - Career Growth: Develop your skills and advance in a company that values your ambition. - Relocation Assistance: We provide support for the right candidate to help you transition smoothly to your new role. - Vibrant Community: Chilliwack is known for its solid sense of community spirit, outdoor adventure opportunities, and a mix of urban amenities with a rural feel. - Helpful Staff: Our team is ready to help with friendly service and deep knowledge, always ready to support you with the right parts and assistance. Annual Pay Annual pay range is $75,000 – $95,000 based on store performance and experience, including base salary and commissions. EEO Statement At Lordco Auto Parts, we are committed to fostering a culture that celebrates diversity, promotes equity, and prioritizes inclusion in every aspect of our organization. We recognize that embracing diversity enriches our workplace, enhances our perspectives, and fuels innovation. Apply on Kit Job: kitjob.ca/job/2pkwgr