Customer Service Representative - Work From Home, Los Angeles

We are expanding our remote team and looking for motivated, people-focused individuals who enjoy helping others, building relationships, and working from home in a professional environment. In this role, you will connect with clients who have requested information about available benefit programs. You will schedule virtual appointments, review options, answer questions, assist with online forms, and provide ongoing support throughout the process.No previous industry experience is required. Full training, mentorship, and support are provided. What You’ll Do Connect with clients who have requested benefit information Schedule and confirm virtual appointments Review available programs through phone or video meetings Explain options in a clear and professional wayAnswer client questions and provide helpful guidance Assist with online forms and account updates Build and maintain strong client relationships Follow up with clients as needed Participate in training, coaching, and team development Support team growth through leadership opportunities over timeWhat We Offer 100% remote work-from-home position Flexible schedule options No cold calling Full training provided One-on-one mentorship and ongoing support Full benefits package Weekly pay structure Bonuses and incentive opportunities Career growth opportunities Leadership developmentSupportive team environment Long-term career potential Who We’re Looking For Strong communication skills Positive and professional attitude Self-motivated and reliable Coachable and open to learning Comfortable working independently from home Basic computer skills Organized and consistentCustomer service, sales, or call center experience is helpful but not required Must be legally authorized to work in Canada or the US This is a strong opportunity for someone looking for a remote career with flexibility, training, full benefits, mentorship, and room to grow.