Volunteer Engagement Leader - Closing May 29, 2026, Port Hope

Volunteer Engagement Leader The Volunteer Engagement Leader supports the delivery of municipal recreation and culture programs, events, and community initiatives by coordinating a consistent, safe, and welcoming volunteer program within Parks, Recreation and Culture. The role builds strong relationships with staff, volunteers and community partners, ensures safe and inclusive volunteer practices and maintains statistics and compiles reports.

Benefits and Perks

Optional OMERS Pension Plan from the date of hire

Professional Development and Skill Based Training Opportunities

Alternate Work Arrangements

Wellness, Social and Staff Ambassador Committees

Employee and Family Assistance Plan

Perks and Savings Partnerships

Compensation&Work Term Fixed term contract for 40 weeks - June 1, 2026 to March 31, 2027. Hourly wage of $21.44, 11.25 hours per week.

Qualifications

Diploma in Recreation, volunteer management or related field

Standard First Aid, CPR“C” with AED

Experience working with volunteers

High Five®: Principles of Healthy Child Development, Principles of Healthy Aging, Quest 2 preferred

Responsibilities

Develop and implement a department volunteer program framework and engagement plan that aligns with recreation and culture service delivery (e.g., programs, drop‑ins, events, camps, seniors programming, community festivals, arts/culture initiatives).

Identify volunteer opportunities and work with staff to confirm appropriate tasks, time commitments, required skills, and supervision capacity.

Lead recruitment campaigns; attend volunteer fairs and outreach activities.

Create and maintain volunteer role descriptions and objectives, placement expectations, and program‑specific onboarding checklists.

Deliver volunteer orientation and onboarding, including customer service standards, AODA and safety procedures; coordinate volunteer intake processes, including applications, screening and placement discussions, to match volunteers with suitable recreation/culture opportunities.

Create and deliver volunteer orientation, onboarding and training including customer service expectations, accessibility (AODA), department procedures, and health and safety basics relevant to recreation settings and in collaboration with Human Resources.

Promote a positive, inclusive volunteer culture through regular communication, check‑ins, and feedback loops with volunteers and staff.

Maintain consistent placement practices to support fairness, accessibility, and a positive volunteer experience.

Implement recognition strategies (thank‑you communications, milestone tracking, appreciation events, awards nominations).

Liaise with schools, service clubs, newcomer organisations, and community groups to broaden volunteer participation.

Ensure volunteer placements meet municipal standards for health and safety, accessibility, privacy/confidentiality, and respectful workplace.

Support incident/accident reporting processes and communicate hazards/controls to volunteers.

Maintain confidentiality of volunteer information and comply with municipal privacy practices.

Develop and maintain accurate volunteer records (hours, placements, training, screening status, incidents, recognition).

Track metrics and prepare summary reports (e.g., volunteer hours by program, recruitment sources, retention, training completion, grant reports).

Support budget needs for volunteer program supplies, recognition, and training materials.

Adhere to high standards of ethical behaviour and demonstrate understanding that personal actions impact the public’s perception of the Municipality.

Perform other duties as assigned by the Supervisor, Recreation and Culture and Coordinator, Recreation and Culture.

Skills and Experience

Verbal communication skills including courtesy, tact and explanation

Creativity and enthusiasm

Responsibility driven and maturityPatience and dedication

Problem solving and initiative

Interpersonal skills

Other

Valid and satisfactory Vulnerable Sector Check

Working conditions include standing and sitting

Application Please submit your cover letter and resume online via Careers - Municipality of Port Hope by May 29, 2026. Interviews may be scheduled in advance of the closing date. This position is currently vacant.

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