Network Operations Centre Technician, West Northumberland County (Millbrook)

Nexicom is a leading Communication service provider in Central Ontario. We offer a professional, friendly work environment which encourages learning and growth with a positive attitude. Network Operations Centre Technician Position Overview

Nexicom offers a fast paced, high energy, work environment. We offer: Competitive wages ranging from $24.50-$32.00/hr. based on skills and experience Excellent company benefits including both Health and Dental Yearly performance reviews Access to courses and training for continual learning and developmentKey Responsibilities

Assisting in the maintenance, troubleshooting, and ticket triage of voice, video, and data services, Attend customer sites to support their needs as it relates to the Managed Services that Nexicom offers. Supports the day to day operation and troubleshooting of network infrastructure, ADSL, VDSL, DOCSIS, Fibre, IPTV, colocations, POTS, VoIP, and voicemail servicesResponsible for resolving tickets escalated to the network Operations Centre, and documenting the resolution. Maintain DC power systems, network hardware, and the supporting software systems. This position may require regular Saturday and Sunday scheduling. This position requires the individual to be on call on a predetermined schedule.Education

Two- or three-year college diplomas in Computer Engineering– Networking or Telecommunications Systems or equivalent. Candidates must have experience using VLAN’s and layer-2 protocol such as STP, LLDP, LLDP-MED, and IEEE 802.11. Proficiency and experience of working with layer -3 protocols including OSPF, VRRP, BGP, MPLS, VPLS and PIM. Working knowledge of both IPv4 and IPv6, Layer 2 switching, routing, subnetting, and QOS.Familiarity of command line interfaces and the Linux operating system. A Preferred candidate will have experience with Juniper security, routing and switching equipment. Knowledge of service provider technologies including ADSL, VDSL, FTTH, and DOCSIS service delivery platforms. Knowledge of video services like IPTV, multicast, 8VSB, MPEG-2, MPEG-4. Experience with T1s, POTS, VoIP, and voicemail services.Experience

One to three years of work experience in a related field. Service Provider experience preferred. Condition of Employment

As a condition of employment and in order to comply with industry related data security standards, this position is subject to the successful completion of a Criminal Background Check. Job Types

Full-time, Permanent Company events Company pension Dental care Disability insurance Employee assistance program Extended health care Life insurance On-site parking Paid time off Ability to commute/relocate

Millbrook, ON: reliably commute or plan to relocate before starting work (required) Education (Preferred)

Bachelor’s Degree (preferred)

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