Personal Banking Associate at TD, Cobourg

Elevate customer service skills with TD as a Personal Banking Associate. Engage customers, guide them through banking solutions, and enhance their financial literacy while working in a supportive branch environment.

Join TD in a vital role that prioritizes customer relationships and financial guidance. As a Personal Banking Associate, you will advise customers on new accounts, investments, and banking solutions. Your responsibilities will include educating clients on digital banking trends and effectively addressing their financial queries.

Key Responsibilities:• Engage customers in service transactions and advice needs • Guide clients to appropriate staff for solution resolutions • Educate customers on mobile and online banking • Support frontline staff with cash and transaction operations • Recommend improvements for branch processes and customer experience

Requirements:• High School diploma with 1+ years of relevant experience • Investment Funds Canada (IFC) or equivalent within 6 months • Proficiency in MS Office and banking software • Strong communication skills for customer interactions • Ability to manage multiple tasks effectively

Make an impact in banking with a focus on client education and support at TD. #J-18808-Ljbffr