Senior Client Service Representative Cibc Invermere

Elevate your career at CIBC as a Senior Client Service Representative in Invermere. Utilize your financial services expertise to enhance client experiences and assist with their banking needs. As part of the Personal and Business Banking Team, you will provide crucial support to clients navigating their day-to-day finances. You'll engage directly with individuals, resolving inquiries, assisting with transactions, and connecting them to the right CIBC resources. Flexibility is essential, as this full time role requires working multiple banking centers and sharing knowledge about digital banking tools. Key Responsibilities: • Engage clients in managing accounts and banking products • Solve problems by listening and understanding client needs • Leverage technology to introduce clients to mobile banking apps • Collaborate with team members to ensure effective service delivery • Maintain exceptional standards of client communication Requirements: • Robust client engagement and problem-solving skills • Proven experience in customer service, preferably in banking • Digital literacy and ability to use banking technologies • Excellent interpersonal communication skills • Passion for continuous learning and growth Empower clients by ensuring their banking experience at CIBC is seamless and satisfying. J-18808-Ljbffr Apply on Kit Job: kitjob.ca/job/2o7hnj