Canada

Scotiabank Senior Customer Service Associate Canmore

Scotiabank Senior Customer Service Associate Canmore
Description
Support customer success at Scotiabank as a Senior Customer Service Associate in Canmore, Alberta, on a 6-month contract. Foster positive relationships and provide expert banking insights every day. As a key member of the Canadian Banking Branch network, your role centers on delivering extraordinary customer service. You will assist clients in understanding financial options while encouraging the use of digital tools. This position allows you to contribute to the team’s performance through targeted sales efforts while helping clients achieve their banking goals. Key Responsibilities: • Lead lobby activities to assist and engage customers • Drive straightforward sales initiatives across banking products • Guide clients in utilizing digital/self-service banking tools • Deliver high-quality customer service consistently • Analyze and resolve customer inquiries effectively Requirements: • Experience in sales and financial advisory services • Solid technical proficiency in banking technologies • Willingness to work a variable schedule • Previous experience in banking preferred • Demonstrate a commitment to learning and growth Enhance customer experiences at Scotiabank, making a real difference in Canmore. J-18808-Ljbffr Apply on Kit Job: kitjob.ca/job/2o90bh
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