Part Time Front Desk Agent Canmore

Job Summary We are seeking a dedicated and friendly Front Desk Agent to join our team in providing exceptional guest services at our hotel. The ideal candidate will be the first point of contact for guests, ensuring a warm welcome and productive check-in and check-out processes. This role requires strong communication skills, attention to detail, and a passion for hospitality. Responsibilities Greet guests upon arrival with a friendly demeanor and assist with check-in and check-out procedures. Manage reservations and maintain accurate records of guest information using hotel management software. Respond to guest inquiries and provide information about hotel services, local attractions, and amenities. Handle phone calls with professionalism, demonstrating excellent phone etiquette while managing inquiries or reservations. Address any guest concerns or complaints promptly and effectively to ensure satisfaction. Collaborate with housekeeping and maintenance teams to ensure that guest rooms are ready for occupancy. Process payments accurately and maintain a balanced cash drawer. Assist in coordinating special requests or arrangements for guests, such as transportation or event bookings. Qualifications Previous experience in a front desk or customer service role within the hospitality industry is preferred. Bilingual or multilingual skills are highly desirable to accommodate diverse guests. Proficient in using phone systems and hotel management software. Strong interpersonal skills with the ability to communicate effectively with guests and team members. Excellent organizational skills and attention to detail. Ability to work flexible schedule, including weekends and holidays as needed. A positive attitude and a commitment to providing outstanding guest experiences. Join our team as a Front Desk Agent where your contributions will play a vital role in creating memorable experiences for our guests! Job Type: Full-time Perks Company events Discounted or free food Employee assistance program Adaptable schedule In office parking Experience: hotel front desk: 1 year (required) Work Location: In person Apply on Kit Job: kitjob.ca/job/2ok9ch