Food and Beverage Service Supervisor, Canmore

The Summit Cafe is seeking a Food and Beverage Service Supervisor for our location in Canmore, AB.

Working conditions: Wage: $20.00– $21.00/hour depending on experience + gratuities; Working location and business address: 102-1001 Cougar Creek Dr, Canmore, AB T1W 1E1; 32 – 40 hours per week (early morning, morning, day, weekend, on call); Overtimes are paid at 1.5 rate for hours exceeding 44 hours/week or 8 hours/day.

As a Food and Beverage Service Supervisor, you are expected to perform the following duties:

Supervise, coordinate, monitor and schedule the activities of staff.

Train and coach new staff and demonstrate patience and a positive attitude when providing training and delegating tasks.

Effectively create shift schedules, including work station assignments/rotations, employee vacations, employee breaks and overtime assignments.

Cover shift when no one can work.

Evaluate the performance of employees and provide feedback to the store manager.

Investigate and resolve customer complaints and special requests in a timely, friendly and professional manner.

Maintain the supplies and inventory by estimating and ordering supplies required for smooth operation.

Ensure compliance with quality, productivity and safety control standards.

Make sure every guest is greeted with a smile, thanked for their business and invited to come back.

Set an example for other employees by working hard to meet shift production goals.

Job requirements:

Must have completed high school.

Must have a minimum of 3 years of experience in hospitality with at least 1 year of experience in a supervisory position.

Must have some previous supervisory or team leader experience.

Must have the ability to supervise 5 people working groups.

Must be able to speak, read and write in English.

Must have organization skills and the ability to prioritize.

Must have excellent communication and organization skills.

Must have time-management and decision‑making skills and the ability to multitask.

To apply, please email your resume to

Underrepresented groups are encouraged to apply.

#J-18808-Ljbffr