Senior Banking Client Advocate at CIBC (Invermere)

Join CIBC as a Senior Banking Client Advocate, where you'll leverage your customer service skills to guide clients through their banking processes. Work full-time in office within a customer-focused team. In this role, you will use your financial services knowledge to assist clients in achieving their financial goals within the Personal and Business Banking Team. With a flexible approach, you’ll be required to work at multiple banking centres and enhance the overall client experience through effective communication and problem resolution. Key Responsibilities: - Support clients in managing financial products effectively - Engage with clients to resolve their inquiries - Help clients navigate mobile banking solutions - Facilitate smooth transactions and account management - Liaise with CIBC teams for optimal client support Requirements: - Experience in a client-facing role in financial services - Flexibility to work varied hours, including evenings - Strong problem-solving and customer engagement skills - Technology-savvy with a passion for learning new tools - Goal-oriented with a strong client focus Support clients effectively as they navigate their financial journeys with CIBC. Apply on Kit Job: kitjob.ca/job/2otctw