Senior Banking Client Advocate at CIBC (Golden)

Join CIBC as a Senior Banking Client Advocate, where you'll leverage your customer service skills to guide clients through their banking processes. Work full-time on-site within a customer-focused team. In this role, you will use your financial services knowledge to assist clients in achieving their financial goals within the Personal and Business Banking Team. With a flexible approach, you’ll be required to work at multiple banking centres and enhance the overall client experience through effective communication and problem resolution. Key Responsibilities: • Support clients in managing financial products effectively • Engage with clients to resolve their inquiries • Help clients navigate mobile banking solutions • Facilitate smooth transactions and account management • Liaise with CIBC teams for optimal client support Requirements: • Experience in a client-facing role in financial services • Flexibility to work varied hours, including evenings • Solid problem-solving and customer engagement skills • Technology-savvy with a passion for learning new tools • Goal-oriented with a strong client focus Support clients effectively as they navigate their financial journeys with CIBC. #J-18808-Ljbffr Apply on Kit Job: kitjob.ca/job/2ov1m2