Floor Manager - Good Folk (Banff)

At Good Folk, we’re redefining Banff’s dining experience with warm hospitality, elevated comfort food made from locally sourced ingredients, and a curated selection of unexpected wines and cocktails. Our restaurant offers a refined yet relaxed vibe that celebrates connection—between guests, flavours, and the mountains we call home. We’re looking for a Floor Manager who is passionate about leadership, loves building strong service teams, and thrives in a fast-paced, guest-focused environment. If you’re ready to help shape one of Banff’s most exciting recent dining concepts, we want to hear from you. What You’ll Do As Floor Manager, you’ll lead the Front of House team and help ensure smooth, thoughtful service at every table. You’ll work closely with the General Manager and play a key role in developing our service culture. Duties and Responsibilities - Lead by example with a warm, confident presence on the floor - Coach and support servers and hosts to deliver exceptional, intuitive guest service - Collaborate with the bar team and leadership to refine our beverage program - Monitor guest flow and service standards throughout the shift - Assist with scheduling, inventory, and daily operations - Help recruit, train, and develop a passionate, high-performing team - Enforce health, safety, and liquor service regulations - Jump in where needed—this is a hands‑on role - Contribute to a positive, respectful, and team‑first work environment What You Bring - Previous experience in a floor manager, supervisor, or senior server role (fine or elevated dining preferred) - ProServe certification (required) - Strong food and wine knowledge with a passion for guest storytelling and service - Calm, confident leadership style with great communication skills - A flexible, team-oriented approach—you’re solutions-focused and guest-obsessed - Ability to work evenings, weekends, and holidays - Currently living in the Bow Valley or ready to relocate Grow Your Career with Us We’re glad you’re considering your next career move with us. At BCP, we value ambition and commitment. We support your professional growth through collaboration, encouragement, and meaningful opportunities. BCP is committed to building a diverse and inclusive workplace. If you need assistance with the application process or workplace accommodations, please contact us at or . #J-18808-Ljbffr Apply on Kit Job: kitjob.ca/job/2owjk1