Customer Service Supervisor at Shoppers Drug Mart (Sundre)

Elevate customer satisfaction as a Customer Service Supervisor at Shoppers Drug Mart. Focus on training staff in cash handling, merchandising, and loss prevention while ensuring a welcoming store environment. In this important role, you'll oversee cashier operations and promote a positive shopping experience for customers. You'll be responsible for managing staff adherence to uniform policies and resolving customer inquiries and concerns. This role requires a proactive approach to maintaining store image and operational standards. Key Responsibilities: • Ensure compliance with store policies by all staff • Train and mentor cashiers and merchandisers • Address customer questions and feedback effectively • Organize and maintain proper product displays • Oversee daily cash management and loss prevention efforts Requirements: • Robust planning and decision-making skills • Ability to manage time effectively and efficiently • Computer literacy and organizational skills • Understanding of product knowledge • Background in customer service and supervision Drive the success of Shoppers Drug Mart by fostering a customer-centric atmosphere and supporting your team's development. #J-18808-Ljbffr Apply on Kit Job: kitjob.ca/job/2oxt23