Accommodation Services Manager In Banff

Lead accommodation services operations in Banff as an Accommodation Services Manager. This full-time, in office role focuses on developing policies, hiring staff, and maintaining high service standards. Located at Norquay Road, this position is vital for overseeing daily operations. You will implement training, manage budgets, and negotiate with suppliers and clients. Your leadership will ensure exceptional guest experiences while managing staffing and resource needs effectively. Key Responsibilities: • Develop and implement operational policies and procedures • Recruit, hire, and conduct staff performance reviews • Prepare and monitor budgets with attention to revenue • Arrange maintenance activities and oversee their execution • Address customer complaints and assist guests with needs Requirements: • Permanent resident or valid work permit holder in Canada • Proven experience in accommodation service management • Strong interpersonal and client-focused skills • Ability to work under pressure in a quick-paced workplace • Flexibility to manage various shifts and on-call duties Utilize your leadership and operational expertise in Banff's accommodation services sector. Apply on Kit Job: kitjob.ca/job/2p1zdj