Journeyperson Plumber, Banff

At the Rimrock, we create more than luxury experience, we create moments that move people.

Guided by Wellness, Adventure, and Culture, our Heartists live and work in one of the most inspiring places on earth, delivering hospitality with purpose and heart.

Here, everyday brings connection, growth and unforgettable memories, on and off the clock.

As a Plumber at Rimrock Banff, you will play an integral role in preserving the comfort, safety, and seamless operation of one of Canada’s most iconic luxury mountain resorts. Through your technical expertise, attention to detail, and commitment to excellence, you will help deliver an exceptional guest experience by ensuring all plumbing systems and related infrastructure operate to the highest standards. Working within a collaborative Engineering team, you will contribute to a refined environment where reliability, professionalism, and guest comfort are paramount.

Start Date:

June 2026 Contract Type:

Full-Time Pay Rate:

$40 per hour

Key Responsibilities Guest Service&Luxury Standards

Deliver professional, engaging, and thoughtful service in alignment with Rimrock luxury standards

Follow all departmental policies, procedures, and service standards

Respond promptly to guest room and operational work orders while maintaining discretion, professionalism, and attention to cleanliness

Coordinate with operational departments when scheduling work that may impact guest-facing areas

Plumbing Operations&Maintenance

Perform plumbing-related trade work across the property, including troubleshooting, repair, maintenance, and installation

Maintain and repair domestic water distribution systems, heating and chilled water piping systems, storm and sanitary systems, and associated equipment

Respond promptly to emergency and scheduled plumbing concerns with a focus on quality workmanship, operational continuity, and minimal guest disruption

Implement both temporary and permanent solutions to maintain system performance and guest comfort

Execute preventive maintenance programs to ensure plumbing systems operate safely, efficiently, and reliably

Complete all assigned work orders in a timely and professional manner with minimal operational impact

Specialized Systems Support

Perform maintenance and repairs on kitchen plumbing systems and related equipment, including sinks, drains, and fixtures

Conduct minor operational checks on kitchen refrigeration equipment, including walk-in coolers and freezers, and report deficiencies to the appropriate trade

Assist with maintenance and troubleshooting of pool and spa systems, including pumps, filtration equipment, valves, piping, and water circulation components

Projects&Continuous Improvement

Support renovation and capital projects through planning, installation, and execution activities

Contribute to continuous improvement initiatives focused on system efficiency, sustainability, and operational reliability

Remain current with evolving plumbing technologies, practices, and industry standards

Identify deficiencies, operational risks, and opportunities for infrastructure improvements

Maintain accurate documentation of all work performed within the CMMS (Transcendent) system

Monitor inventory levels and communicate required parts and supplies to the Engineering leadership team to ensure operational readiness

Maintain organized storage areas and appropriate inventory control practices

Maintain tools, equipment, and workspaces in a clean, safe, and audit-ready condition

Collaborate closely with Engineering team members and provide support to other trades as required

Support and monitor contractor activity to ensure compliance with hotel standards, safety protocols, and project expectations

Safety&Compliance

Ensure all plumbing work complies with Alberta Building Code requirements and applicable regulations

Adhere strictly to WHMIS, OHSA, and all hotel safety policies and procedures

Participate in emergency response situations, including leaks, flooding, and critical system failures

Adhere to hotel vehicle handling and safety policies when required

Qualifications What You Bring

Valid Journeyperson Plumber certification

Strong working knowledge of commercial plumbing systems and infrastructure

Basic understanding of refrigeration systems an asset

Solid understanding of WHMIS, OHSA, and safe work practices

Highly responsible, dependable, and capable of working independently

Ability to remain composed and effective in a fast‑paced, dynamic environment

Strong commitment to guest service excellence and operational quality

Bonus if You Bring

Previous experience within a hospitality, resort, or large-scale commercial facility environment is considered an asset

Familiarity with CMMS systems

Physical Requirements

Standing and walking

Bending, kneeling, reaching, pushing, and pulling regularly throughout shift

Ability to lift up to 50lbs

Frequent use of ladders, stairs, and elevated work platforms

Additional Information

Comprehensive benefits package (Medical, Vision&Dental) including extended benefits like; Mental Health, Orthodontics, Fertility Drugs and Gender Affiliation for full time permanent status employees after 3 months.

Defined Contribution Pension Plan with employer matching up to 5% of annual earnings for full time permanent status employees.

Employee travel program with discounts on room rates as well as on food&beverage at Accor properties world-wide.

Access to the Mountain Explorer Travel Program, exclusive room rates for colleagues, which includes 50% off all food&beverage when staying at Fairmont Resorts in Banff, Lake Louise, Jasper&Whistler.

One complimentary buffet meal per shift in our staff cafeteria.

Subsidized shared Staff Accommodation.

We’re committed to providing an inclusive and accessible recruitment experience. If you require any accommodations during the application or interview process, please reach out confidentially, at , and we’ll work with you to ensure your needs are met.

At Rimrock Banff, we believe that diversity makes us stronger, and inclusion moves us forward.

Our team is made up of individuals from across the globe, each bringing their own culture, perspective, and story. In a place as naturally diverse as Banff National Park, it’s only fitting that our workplace reflects the same richness.

Whether you're on shift or in staff housing, we want every Heartist to feel seen, valued, and free to be fully themselves, regardless of race, culture, gender identity, religion, abilities, sexual orientation, or age.

Inclusion isn't a box we check, it’s a value we live. And while we're proud of our progress, we know there's always more to learn, more ways to grow, and more voices to elevate.

Together, we build a workplace where belonging isn’t just possible, it’s expected.

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