Dining Room Server, Canmore

Job Specific Duties and Responsibilities

Follows Service guidelines outlined in WOW training manual. Greets community members/guests and takes meal orders accordingly. Communicates meal order to the kitchen team to pick up and deliver in an efficient safe manner utilizing a service tray. Ensures that all silverware and condiments are in place.Assembles and prepares meal trays if required as per tray service policy. Conducts frequent table checks after serving each course to ensure community member is satisfied. Reports feedback to the kitchen and records. Designated dining room server to complete meal attendance sheet. Dining room servers to follow shift routine guidelines for secondary side duties.Cleans dining room and all related equipment; tables, carts, serving areas, cleans and polishes silverware, refills all dispensers. Scrape all meal dishes, bowls, and cups in preparation for dish washing staff. Provides assistance in the Food Production area and/or the Dish room, on an as-needed basis.Monitors community member’s overall wellbeing interaction and abilities to ensure they are enjoying the dining experience. Reports any unusual occurrences and concerns to the nurse in charge and immediate supervisor. Follows safety guidelines and utilizes urgency mechanisms i.e. Call bells in urgent situations.Communicate with residents about portion sizes, likes and dislikes, and communicate with the kitchen about them. Knowledge of the residents dietary restrictions. Performs other related duties as required.

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